Frequently Asked Questions

About Nesto

What exactly does Nesto do?

Nesto is a workforce management software that helps businesses automate their staff and shift scheduling. Using AI-powered forecasts, Nesto creates precise schedules optimized based on revenue predictions, employee availability, and operational needs. Especially in hospitality and retail, Nesto ensures efficient and cost-saving workforce management by digitally optimizing shift scheduling.

Which companies benefit from Nesto?

Nesto is designed for the hospitality industry and retail, but it's also ideal for any business that relies on shift-based work or complex staffing requirements. Companies needing flexible and efficient online scheduling benefit from Nesto.

Where is Nesto available?

Currently, Nesto is available in Germany, Austria, Switzerland,Poland and in the UK. If you're interested in using Nesto in another country, contact us — we'll assess the possibility of expanding access to your location.

Product and Features

How does Nesto support workforce planning?

Nesto uses AI-powered sales forecasts to automatically generate shift schedules. It takes into account employee availability, preferences, holidays, and special events. This ensures optimal staffing to avoid over- or understaffing.

Can Nesto automatically create a shift schedule?

Yes, Nesto can automatically generate your shift schedule in just a few seconds. It considers all relevant data including working hours, employee availability, labor laws, and employee preferences. This saves you time and ensures a compliant, optimized plan.

How can I reduce staffing costs?

AI forecasting accurately determines staffing needs. This helps you avoid costly overstaffing or understaffing, optimizing how your team is deployed. Efficient shift planning directly reduces labor costs.

Can Nesto forecast my revenue?

Yes, Nesto uses data analysis and algorithms to provide revenue forecasts. This allows you to understand hourly sales expectations and adjust your shift schedules accordingly.

How does Nesto support real-time operations?

Nesto provides a shift manager dashboard with real-time insights into workforce productivity. See who’s working, track sales development, and manage shift changes or breaks as needed. This enables fast, effective operational decisions.

Shift Planning and AI

Can AI create a shift schedule?

Yes. AI analyzes employee availability, working hours, and operational needs to automatically create efficient, compliant shift schedules.

How does AI ensure efficient shift planning?

AI generates schedules that cover staffing needs precisely by considering preferences, availability, and legal regulations—resulting in fair and balanced plans.

How does AI improve workforce planning in the long term?

By analyzing historical data and trends, AI continuously adapts planning to future demand, improving workforce allocation and operational efficiency over time.

Shift Scheduling and Flexibility

How does shift scheduling work with Nesto?

Nesto generates shift plans automatically based on revenue forecasts, guest predictions, availability, and legal requirements. For last-minute changes, you can quickly reassign shifts and find replacements. Nesto ensures optimal team deployment at all times.

Can I make short-notice changes to the schedule?

Yes, you can respond to changes in real time. The shift manager dashboard shows who's available, allowing you to adjust shifts instantly. Staff receive notifications via the employee app when schedules change.

How does Nesto ensure compliance with labor laws?

Nesto automatically monitors working hours and rest periods to ensure full compliance with legal requirements. If limits are exceeded, you'll be alerted, helping you avoid labor law violations.

Support and Customer Service

Does Nesto offer customer support if I need help?

Yes, we provide comprehensive customer support via phone or email, Monday to Friday from 9:00 to 16:00. Our team is ready to assist with any questions or help during implementation.

Are there any trainings or guides to learn Nesto?

Yes, we offer tailored onboarding trainings and tutorials to help you and your team get started with Nesto. These are part of the onboarding and ensure you get the most out of the platform.

Integration und Kompatibilität

Kann Nesto mit meinem Kassensystem oder anderen Tools verbunden werden?

Ja, Nesto lässt sich nahtlos in verschiedene Front-End-Gastro-Systeme, Lohnbuchhaltungen und Kassensysteme integrieren. So kannst du deine Dienstplanung mit anderen Tools verbinden und den gesamten Workflow optimieren. Auch die Integration der elektronischen Personalakte ist möglich.

Kann ich Nesto in mein HR- oder Lohnabrechnungssystem integrieren?

Ja, Nesto unterstützt die Integration in gängige HR- und Lohnabrechnungssysteme wie z.B. Datev, Lodas und LuG. Dies ermöglicht eine automatische Synchronisierung von Lohnabrechnungen und anderen personalbezogenen Daten. Eine Übersicht aller Schnittstellen findest du hier.

Integration and Compatibility

Can Nesto connect to my POS or other systems?

Yes, Nesto integrates seamlessly with a range of front-office hospitality systems, payroll software, and POS systems. This allows you to connect workforce management with other tools and streamline your processes. Integration with digital employee records is also possible.

Can I connect Nesto to my HR or payroll system?

Yes, Nesto supports integration with leading HR and payroll systems such as DATEV, LODAS, and LuG. This enables automated synchronization of payroll and employee data. You can find a complete list of available interfaces on our platform.

Pricing and Free Trial

How much does Nesto cost?

Nesto's pricing depends on the size of your business and your specific needs. You can request a personalized offer tailored to your operations and workforce structure.

Can I test Nesto for free?

Yes, we offer a free demo so you can explore Nesto's features without any commitment.

Success with Nesto

How does Nesto help my business succeed?

Nesto provides accurate revenue and guest forecasts and generates shift plans accordingly. This helps optimize labor costs, prevent under- and overstaffing, and ensure compliance with legal requirements. AI-powered workforce management saves time and resources, allowing you to focus on what really matters—business success and guest satisfaction. Nesto keeps your operation efficient and productive at all times.